House Keeping Oerations
House Keeping Operations - Short Course Overview
Course Description
The Housekeeping Operations short course is designed to equip individuals with essential skills and knowledge in housekeeping services within the hospitality industry. It covers cleaning procedures, room maintenance, guest service standards, and hygiene practices to ensure a comfortable and safe environment for guests. This course is ideal for those aspiring to work in hotels, resorts, hospitals, or facility management.
Course Objectives
By the end of this course, participants will:
- Understand the roles and responsibilities of housekeeping staff.
- Learn cleaning techniques and maintenance procedures for guest rooms and public areas.
- Develop skills in laundry operations, linen handling, and inventory management.
- Gain knowledge of hygiene, sanitation, and safety protocols.
- Learn guest service etiquette and communication skills.
Upon successful completion, participants receive a House-keeping Operations Certificate, which can enhance career prospects in the hospitality industry.
CAMBRIDGE INTITUTE OF TOURISM MANAGEMENT
Cambridge Institute of Tourism management is committed to sustaining its mandate of training qualified professionals for the hospitality and tourism industry.
The College management also commits itself to enhancing its research and consultancy services for the continued advancements of the hospitality tourism sector.